Renewals Manager

#anywhere

#support

#full-time

InVision made its name helping design teams create the world’s best digital products. We broadened our impact as a thought leader guiding organizations toward design maturity. We explored new territory by bringing those two streams together and pioneering visual collaboration. Now we’re taking what we've learned and built, and expanding our reach to designers and non-designers alike. 

InVision is the visual collaboration platform powering the world’s best companies. The heart of InVision is Freehand, our online digital whiteboard. We built Freehand to transform the way people work together. Transformation is a bold term, but we stand by it. So do our users from Amazon, Anthem, and American Express. And that’s just the A’s. We are trusted by 100% of the Fortune 100 because we understand that collaboration is about more than just seeing each other - it’s about fueling each other. More than 7 million people across global enterprises and small teams come to us when they are looking to transform the way they work together. InVision’s platform, education, and community enable businesses to work across distances and disciplines to unlock the expertise of every team member and deliver powerful business results.

What sets Freehand apart is not a thousand specialized bells and whistles for power-users. What is special about Freehand is the way it puts people at ease, encourages their creativity, and elevates their individual voice so that every member of a team can contribute meaningfully. Freehand is designed to be intuitive, inclusive, versatile, and enterprise ready. It is refreshingly simple, but surprisingly robust. 

We’re on a mission to transform the way people work together by helping them collaborate better. On anything. From anywhere. 

We are shaping the future of work. 

Come join us.

InVision is a globally distributed, 100% remote organization. Our internal culture is made up of diverse, collaborative connections across more than 25 countries – forming a community where everyone belongs, thrives, and grows. 

Our team is in search of an Enterprise Renewals Manager to help us change the way digital products are designed.

About the team:

InVision’s Global Renewals Team is an exciting new function focussed on building efficiency, scalability, and predictability into our customer lifecycle without compromising on customer experience. Renewal Managers play a critical role to InVision’s business, helping us secure up-for-renewal dollars and identify possible expansion opportunities at the time of renewal. We’re looking for a motivated, energetic, and process-oriented individual who is based in North America to join our Enterprise Sales Segment. 

What you’ll do:

  • Lead the commercial buying process for 70+ customers per quarter in the Growth, Enterprise & Strategic Sales segments
  • Manage contract negotiations to protect and retain customers who spend up to $100k annually, with additional scope to work larger renewals
  • Partner with Account Executives and Customer Success Managers to understand customer priorities and challenges; prescribe solutions to further these goals 
  • Identify up-sell and cross-sell opportunities among InVision customers  
  • Represent InVision during a pivotal period in the customer lifecycle; understand and speak to InVision’s value proposition in an increasingly competitive and crowded market

What you’ll bring: 

  • 3+ years in a client-facing, pre or post-sales role (preferably in a SaaS environment)
  • High level of comfort speaking with executives at Fortune 500 companies
  • Proven track record of exceeding goals
  • Desire to work in a fast-paced, collaborative environment with peers who challenge you to grow
  • Technical aptitude to master InVision’s platform Bias toward action
  • Highly organized - Renewal Managers are responsible for 70+ renewals per quarter
  • Team player mentality, prior closing experience and exposure to design experience is a plus!

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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